Empresas de tecnologia podem ser facilmente reduzidas ao que fazem, ao que seus produtos oferecem e o quanto eles custam. Quando pensamos nos negócios dessa maneira, o relacionamento com os clientes corre o risco de nada mais ser do que apenas experiências transacionais. Quando os...
Em evento promovido pela HSM nesta segunda-feira (1), em São Paulo, Philip Kotler, o papa do marketing, deu 10 dicas para os novos desafios da área de marketing e os caminhos que devem ser trilhados pelas empresas.Com mais de 50 livros lançados sobre o tema...
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